Frequently Asked Questions

Subscriptions are managed directly through your account in the app store (Google Play or App Store). To cancel, follow the steps below according to your device:

- Android: [click here]

- Apple (iOS): [click here]

If you switch devices but stay on the same platform (i.e., continue using the Google Play Store on Android or the App Store on iOS), you can easily restore your subscription. To do this, simply download the "Meu Tarot" app on the new device and click "If you are already a subscriber, click here to restore purchase" on the subscriptions screen.

However, if you're switching between different platforms (e.g., from Android to iOS or vice-versa), the subscription cannot be transferred because it is managed by the app store (Google Play or App Store). In this case, you will need to cancel the previous subscription and create a new one on the app store corresponding to your new device.

To activate your subscription on a new device, go to the subscriptions screen in the app and click on "If you are already a subscriber, click here to restore purchase," located above the last button.

In the digital version, you can ask a question and select a card directly from your phone. We believe that the phone carries our personal energy, allowing the digital reading to be just as authentic as a physical one, reflecting a connection with a higher force and our intuition.

The AI tool in "Meu Tarot" uses the interpretation of the selected cards to answer specific questions. Based on your reading, the AI provides a precise and personalized interpretation to help guide your decision-making process and self-awareness.